At H-Authentica, we strive to make billing and invoicing transparent and straightforward for our customers. Whether you're making a purchase, tracking expenses, or managing invoices, we provide clear and convenient options for handling your billing needs. Here's how it works:

1. Making a Purchase:

  • When you shop on H-Authentica's website, simply add your desired items to your cart and proceed to checkout. During the checkout process, you'll see a summary of your order, including the total amount due, applicable taxes, and any shipping fees.

2. Payment Options:

  • We offer various payment methods to accommodate our customers' preferences, including credit/debit cards, PayPal, and other secure payment gateways. Choose the payment method that suits you best and complete the transaction securely.

3. Order Confirmation:

  • Once your order is successfully placed and payment is processed, you'll receive an order confirmation email containing details of your purchase, such as the items ordered, quantities, prices, and shipping information. This confirmation serves as your receipt.

4. Generating Invoices:

  • For business customers or those requiring invoices for accounting purposes, invoices can be generated upon request. Simply contact our customer support team, provide your order details, and request an invoice. We'll promptly generate and send the invoice to you via email.

5. Invoice Details:

  • Our invoices include essential details such as your billing address, our company information, invoice number, invoice date, payment due date, itemized list of products/services purchased, quantities, prices, and any applicable taxes or fees.

6. Payment Terms:

  • Invoices typically specify payment terms, including the due date by which payment must be received. We provide convenient payment options to ensure timely settlement of invoices, helping you maintain good financial standing with us.

7. Online Account Access:

  • Customers with registered accounts on our website can access their order history, including invoices, by logging in and navigating to their account settings or order history section. This allows for easy retrieval and tracking of past transactions.

8. Billing Support:

  • If you have any questions or concerns regarding billing, invoices, or payments, our dedicated customer support team is here to assist you. You can reach out to us via email, phone, or live chat for prompt assistance and resolution of any billing-related issues.

At H-Authentica, we prioritize transparency, accuracy, and efficiency in our billing and invoicing processes, ensuring a positive experience for our valued customers. If you ever need assistance or have inquiries regarding billing matters, don't hesitate to contact us. We're committed to providing excellent service every step of the way!